Call the Cleaner

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Killynure, Redhills, Cavan.
info@callthecleaner.ie
083-1284960

FAQs

What safety measures do you have in place during the COVID-19 pandemic?

We take the COVID-19 pandemic seriously and have implemented strict safety protocols. Our cleaning staff follows all recommended guidelines from health authorities, including wearing personal protective equipment (PPE) and practicing proper sanitation and hygiene measures. We prioritize the health and safety of our clients and staff at all times.

How long will the cleaning process take?

The duration of the cleaning process depends on various factors, such as the size of the space, the scope of the cleaning services, and the number of cleaning professionals assigned to the task. We strive to complete our cleaning efficiently while maintaining the highest quality standards.

Can I provide specific instructions for the cleaning process?

Absolutely. We encourage open communication with our clients and value your input. You can provide specific instructions, preferences, or any areas of focus that require special attention. Our cleaning professionals will ensure your requirements are met to the best of their abilities.

Are you insured and bonded?

Yes, we are fully insured, trained and Garda Vetted. We carry liability insurance to protect both our clients and our staff in the unlikely event of any unforeseen incidents or accidents during the cleaning process. Your peace of mind and satisfaction are our top priorities.

What is your cancellation or rescheduling policy?

We understand that schedules can change unexpectedly. We kindly request at least 24 hours’ notice for any cancellations or rescheduling requests. This allows us to adjust our cleaning schedule accordingly and provide the best service to all our clients.

Do I need to provide cleaning equipment and supplies?

No, you don’t have to worry about providing any cleaning equipment or supplies. We come fully equipped with all the necessary tools, high-quality cleaning products, and state-of-the-art machinery to deliver exceptional cleaning results.

Can I trust your cleaning staff in my home/office?

Yes, you can. We have a rigorous hiring process that includes background checks and thorough training for our cleaning staff. Our team members are trustworthy, professional, and committed to maintaining the highest standards of integrity and confidentiality.

Are your cleaning products safe for my family/pets?

Absolutely. We prioritize the health and safety of our clients, which is why we use eco-friendly and non-toxic cleaning products. Our cleaning solutions are safe for your family, pets, and the environment while still delivering excellent cleaning results.

How do you determine the pricing for your cleaning services?

Our pricing is based on several factors, including the size of the space, the specific cleaning services required, the frequency of cleaning, and any additional add-on services you may choose. We provide transparent pricing and can offer personalized quotes based on your unique requirements.

What cleaning services do you offer?

We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, specialized cleaning (such as carpet cleaning or window cleaning), move-in/out cleaning, and post-construction cleaning. Our team is skilled in delivering comprehensive cleaning solutions tailored to meet your specific needs.